HOYL
INDEPENDENT ADVISERS

If you’re considering reaching out to Hoyl, either myself or a member of my team will be delighted to speak with you. We're always here to assist you.  

How can we help you? 
We've grown through clients recommendations and by acquiring certain assets from financial advice firms who enter liquidation or administration and cease trading. As a result, we receive calls for many different reasons.

We can usually answer most questions immediately. However, if we need to consult a lender or plan provider, we'll keep you updated  and let you know when we’ll contact you next. 

Are you already a client? 
Thank-you for trusting us with your financial needs. You already know that customer service is our top priority, and we’re here to assist you in any way we can. 

Have we been recommended to you?  

We take pride in offering top-quality, personalised, independent financial advice and look forward to welcoming you as a client. We’ve worked hard to build our reputation and strive even harder to maintain it.

We’ll be happy to arrange a convenient time for an adviser to call. We may ask for some details of your current situation and needs so our adviser can be fully prepared to assist you. 

Have you had a letter about your personal data?  
We’re happy to explain the connection between us and your previous advisers. If our letter mentions a plan you have, we can provide more details, including any correspondence from the provider, to ensure you know we're legitimate. 

​

We adhere to strict Financial Conduct Authority rules for transferring client records and personal data, and we take the security of your information very seriously. 

​

Although we're not responsible for previous advice received, we ensure you continue to benefit from independent financial advice without any disruption. We understand that receiving a letter or call from an unfamiliar firm can be concerning, especially with today's privacy concerns. 

 

Once you're reassured, we’ll be happy to discuss how we can assist you and answer any questions. We can also arrange a convenient time for an adviser to call or meet with you to provide more information. 

If you already have an adviser or feel our services aren’t suitable for you, you can opt out of further contact by calling, writing or emailing optout@hoyl.co.uk 
 

If you opt-out, please inform your current adviser about all your plans for future reviews. If you don’t have an adviser, contact your plan provider to update their records and remove us as the servicing advisers.

Would you like to know more? 
An initial discovery meeting with an adviser is completely free and there's no obligation to proceed. This helps our adviser understand your current situation, needs, and goals, and discuss how they can assist you. 

Please call us on 01263-510782. My team and I look forward to speaking with you and learning how we can help.